We’re looking for a high-energy, detail-obsessed Operations Associate to partner directly with our business / operation head. If you love solving problems, organizing chaos, and making things run like clockwork — this role is for you.
You’ll be the go-to person for keeping our business units on track, our tools clean, and our reporting tight. From managing timesheets and resource allocation to building dashboards and tracking efficiency, you’ll wear multiple hats — and wear them well.
This is not a backseat role. You’ll be a core part of the leadership rhythm, owning the systems and processes that power our teams. We’re looking for someone passionate, proactive, and willing to grow into a key operations leader.
What You’ll Own
- Timesheet and attendance tracking across teams
- Regular utilization and efficiency reporting
- Resource planning & allocation based on capacity and client needs
- ClickUp admin duties – project creation, workflow management, automation
- Looker dashboards – building, cleaning, and maintaining reports that matter
- IT operations – laptop allocation, inventory tracking, onboarding readiness
- Daily coordination with BU leads to track project status and allocation
- Process optimization – bring order, structure, and clarity to chaos
- CBO support – own ops tasks that free up strategic time for the leadership
What You Bring
- 3+ years of experience in business operations, project management, or admin
- Strong command over ClickUp, Google Sheets, and Looker (or similar BI tools)
- Excellent communication and coordination skills
- Proactive mindset — you don’t wait to be told what to do
- A love for structure, documentation, and systems
- Willingness to roll up your sleeves, problem-solve, and make things better
- Bonus: experience in a creative/marketing/agency setup
Why Join Us?
- Work closely with leadership and learn how a fast-moving business is run
- Build systems that directly impact efficiency, profitability, and growth
- Be part of a smart, driven, and collaborative team that values ownership and action
- Opportunity to grow into a strategic operations lead
